To set up your mailbox manually on an Apple iPhone, simply go through the following steps:

Step 1

Head to the 'Settings' icon, select 'Mail' and then tap on 'Accounts'.

Step 2

Select 'Add Account'.

Step 3

Select 'Other' from this list.

Step 4

Select 'Add Mail Account'.

Step 5

Enter the name, email address, password and description of the email account.

Tap 'Next' and the iPhone will attempt to find the settings for your email account. If the settings can be found, simply select 'Done' to complete the setup or move to step 6.

Step 6

Choose 'IMAP' for your account

Step 7

Enter the information for your Incoming and Outgoing Mail Servers and tap 'Next'

Incoming Mail Server
Host Name: imap.yourdomain.com
Username: email@yourdomain.com
Password: Mailbox Password

Outgoing Mail Server
Host Name: smtp.yourdomain.com
Username: email@yourdomain.com
Password: Mailbox Password

Step 8

Select 'Save' to complete the setup if the account has been correctly setup. If the email account has not been setup correctly, then you will be prompted to edit the settings and verify the setup again.

If you are continuing to have any issues setting up your email account on your iPhone, please contact us.